Hyde School is currently seeking a full-time Administrative Associate for International Admissions. The person in this position will work as a member of the enrollment management team to help guide prospective families, educational consultants, and international placement agents through all steps of the Hyde School admissions process. The position requires performance of tasks requiring independent judgment and discretion including processing applications, providing excellent customer service via email and phone calls, filing, operating office equipment, and use of word processing tools, school databases, and data organization. This position reports to the Director of Admissions, but also works directly with and for the Director of International Admissions.
Responsibilities:
- Accurately process applications and application documents by entering information into the student database.
- Manage receipt of new documents and update checklist items for all applicants.
- Communicate directly with applicants, educational consultants, applicant families, and placement agents as necessary to move them forward in the admissions process.
- Document changes in applicant status and keeping applications up-to-date.
- Obtain transcripts from sending schools/institutions.
- Manage incoming and outgoing office mail including the preparation of admission inquiry and acceptance packages and international mailings.
- Compose and manage correspondence for incoming and current international students.
- Receive incoming calls from applicants; refer and escalate calls as necessary.
- Maintain data integrity in the Admissions database (Senior Systems).
- Other projects and duties as assigned.
- Assist the Director of Admissions, Director of International Admissions, and other Admissions officers with travel arrangements and other materials needed for travel and meetings.
- Obtain SEVIS training and process visas for international students.
Requirements/Qualifications
- College degree: Bachelor’s or Associate
- A minimum of two years of related experience in a busy office environment; experience in an independent school environment a plus.
- Understanding of the admissions process.
- Strong oral, written and interpersonal communication skills and keen attention to detail.
- Motivated to be a self-starter and able to work independently.
- Deep dedication to customer service, producing quality work, and a team approach to work.
- Proficiency working with Microsoft Office and familiarity with database software.
- Must be a quick learner in a fast-paced office environment and demonstrate accuracy in data entry using multiple student database systems.
Please submit a cover letter, resume and three references to Erinn Rossignol at careers@hyde.edu.
